At AIMI Living we understand that travel plans may change unexpectedly. Our cancellation policy is designed to provide flexibility while ensuring the smooth operation of our services. Please review the terms below:

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Standard Cancellation Policy

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• More than 24 hours prior to arrival All cancellations are charged the full cost of stay

• Late Cancellation Fee:  Less than 24 hours prior to arrival All cancellations are charged the full cost of stay

• No-Show Policy: In case of a no-show without prior cancellation, a [one night’s room rate] will be charged to the guest’s credit card on file.

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Non-Refundable Bookings

• Reservations booked under a non-refundable rate cannot be canceled or modified.

• The total price of the reservation will be charged at the time of booking and is non-refundable in the event of cancellation, no-show, or early departure.

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Group Bookings 

• Group bookings are subject to a separate cancellation policy outlined in the group contract.

• Typically, cancellations must be made at least [14-30 days] prior to arrival to avoid charges.

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Modifications

• Reservation modifications are subject to availability and rate changes.

• Date changes requested within the cancellation window may still incur fees.

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Force Majeure

• In the event of force majeure (e.g., natural disasters, government travel restrictions), cancellation fees may be waived at the hotel’s discretion.

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How to Cancel

• Cancellations must be made via the same channel used to book the reservation (e.g., our website, third-party booking site, travel agent).

• For direct bookings, contact us at [ 0121 333 7000 ].

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By confirming your reservation, you acknowledge and agree to the terms of this cancellation policy.